- Sarah Delaney
Senior Marketing Manager
Briggs and Morgan, P.A.
Briggs Named a BTI Client Experience Innovator in BTI Legal Innovation and Technology Outlook 2019Print PDFShare
MINNEAPOLIS, MINN. – Briggs and Morgan is pleased to announce that the firm has been named a BTI Client Experience Innovator in BTI Consulting’s inaugural BTI Legal Innovation and Technology Outlook 2019: Clients Rank Their Needs and Law Firm Performance report. Briggs was one of the firms ranked as a BTI Client Experience Innovator, which recognizes firms “making strategic changes in client service to deliver a world-class client experience.”
“We are delighted to be recognized in this manner and plan to continue developing innovative ways to exceed client expectations,” said Ann Rainhart, Briggs’ chief operating officer. “We have made a concerted effort to incorporate the voice of our clients into business development initiatives, so it is rewarding to have this recognition from BTI echo those efforts.”
BTI Consulting conducted more than 359 in-depth telephone interviews between Feb. 20, 2017, and July 8, 2018, to compile the report. For more information on the BTI Legal Innovation and Technology Outlook 2019: Clients Rank Their Needs and Law Firm Performance report, click here.
About Briggs and Morgan
Briggs and Morgan, Professional Association, Affirmative Action Employer, is one of the Midwest’s most trusted names in business law and litigation services. For 135 years, we have moved our clients and communities forward with a blend of creativity, collective understanding and perspective that comes from experience. Our attorneys represent clients across virtually every industry segment in litigation, transactional and regulatory matters locally, regionally and nationally. Our reputation is built on highly personal service. We have longstanding relationships with organizations, institutions and individuals who rely on our sound legal counsel to help build and protect their legacy and their businesses. For more information, visit www.briggs.com.