Representative Matters

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Client: Insurance Product Manufacturer
Lead regulatory counsel to an insurance company in an investigation by a state insurance commissioner, based upon a customer complaint regarding the sale of an equity-indexed universal life policy.

The customer complained that the policy was misrepresented to her as an investment and that she had lost all of the money that she had put into the policy, which had subsequently lapsed. We were able to quickly reach a resolution with the customer, after which the state insurance commissioner closed the investigation with no discipline or sanctions.

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